Privacy Policy

Contact Information

The Car Key Store

1486 Highland Ave, Unit 7A

Cheshire, CT 06410

Phone: (203) 800-4095

Email: [email protected]

Information We Collect

We may collect the following information when you interact with our website, contact us, request services, or communicate with us:

• Name
• Phone number
• Email address
• Company name
• Vehicle information related to services requested
• Billing and payment information
• Information submitted through contact forms
• Website usage information collected through cookies and analytics tools

How We Use Your Information

We use your information to:

• Provide products and services
• Process orders and payments
• Respond to inquiries and support requests
• Schedule appointments
• Send service-related communications
• Improve our website and customer experience
• Comply with legal obligations

Text Messaging Communications

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from The Car Key Store regarding:

• Order updates
• Appointment reminders
• Customer service communications
• Service-related notifications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at (203) 800-4095.

Consent to receive text messages is not a condition of purchase.

SMS Privacy Commitment

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except vendors and service providers that support the delivery of our text messaging services.

Information Sharing

We do not sell, rent, trade, transfer, or otherwise disclose your personal information to third parties for their marketing purposes.

We may share information only in the following limited circumstances:

• With service providers who assist in operating our business (such as payment processors, website hosting providers, and communication providers)
• When required by law, subpoena, or legal process
• To protect our rights, property, or safety

Any service provider receiving information is required to maintain the confidentiality and security of that information.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience

You may configure your browser to refuse cookies, although some website features may not function properly.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary to provide services, fulfill business purposes, comply with legal obligations, and resolve disputes.

Your Rights

You may request to:

• Access the personal information we maintain about you
• Correct inaccurate information
• Request deletion of your information where legally permissible
• Opt out of marketing communications

To make a request, contact us at [email protected].

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our services are not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

The Car Key Store

1486 Highland Ave, Unit 7A

Cheshire, CT 06410

Phone: (203) 800-4095

Email: [email protected]